
Salesforce and its ecosystem offer technologies and services to the nonprofit sector that are broad, complex, and ever-evolving. Because of this, often organizations lack the internal knowledge and perspective to make informed decisions about whether and how Salesforce can best meet their needs and if they are ready for Salesforce. In other cases, organizations have the knowledge and experience but don’t have enough internal capacity to devote to these decision processes. And the situation became more complicated with the introduction of the new Nonprofit Cloud in 2023, and Agentforce in 2024.
Watt Hamlett, principal and founder of Watt Hamlett Consulting, is an independent advisor to nonprofits that are considering a move to Salesforce or considering their next move with an existing Salesforce implementation. Watt serves his clients as their advocate through the complex process of evaluating and making decisions around Salesforce by providing the following services:
Watt will dig into your technology needs to understand whether and how Salesforce can meet them, and ensure you have the right plan, budget, timeline, and resources in place to move forward.
Watt specializes in helping nonprofits choose the best-fit Salesforce consulting business for their needs, with four different types of success services ranging from DIY to full Partner Selection projects.
Let Watt work alongside your internal team and your chosen implementation team to ensure the timely and successful completion of your project.
Get warm introductions from Watt's extensive network to high-quality candidates for your organization's Salesforce-related roles, with no fee unless a successful hire is made.
Watt Hamlett has more than 20 years of technology experience in the nonprofit sector, and has spent the past 17 years specifically focused on Salesforce for nonprofits.
Through WHC, Watt brings to his clients a highly valuable mix of nonprofit acumen, broad Salesforce platform and ecosystem experience, and an ability to engage with staff across the organization to understand processes and pain points, define success, and assess fit and readiness for Salesforce.
WHC is a unique firm within the space in that we possess a depth and breadth of Salesforce experience that is typically only found within implementation firms or at Salesforce itself, but we have no vested interest in whether or what clients buy from Salesforce, and since we do not perform implementation services, we have no vested interest in how large or small their Salesforce project ends up being.
Our only goal is that if organizations choose to adopt Salesforce for their various needs, they make the wisest use of their organization’s resources to do so and are positioned to achieve the highest degree of success on the platform.
Join the hundreds of leaders of nonprofits and Salesforce ecosystem firms who receive Watt Hamlett Consulting's insights for navigating and succeeding in the Salesforce nonprofit ecosystem.
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